Digital Customer Journey Conference

How can you create real added value for customers today? For us, the answer is: through the intelligent combination of material expertise, customer understanding - and digital excellence. The increasing use of modern data analysis and AI technologies shows how much we have developed in the direction of innovation, efficiency and sustainability.

Artificial intelligence as a driver of innovation

The integration of AI into business processes not only changes our workflows, but also opens up completely new possibilities. Whether in production, sales or strategic planning, data-supported insights help us to recognise patterns, optimise processes and make faster and more informed decisions.

One example: In production, AI applications can identify anomalies at an early stage, reduce rejects and further increase product quality.

Digitalisation is teamwork

Digital transformation does not happen in isolation. Instead, we combine technological innovations with our many years of expertise in materials and our deep understanding of customer needs. IT and digital experts work closely together with materials engineers, application specialists and customer managers in interdisciplinary teams. This combination makes all the difference.

Innovation is part of our DNA

At CeramTec, we don't see digitalisation as a trend, but as a strategic enabler - and we consistently invest in expertise, technologies and talent. Our internal event ‘Digital Customer Journey Conference’ underlines this commitment.